Building the Future of Commerce: Global Bank Reinvents Escrow & Payouts with finhub.ai

A prominent global bank, ranked among the top 50 worldwide and operating in over 17 countries, is known for its reputable and expanding escrow business.

Their Payments and Liquidity department sought a partner capable of tackling their intricate operational challenges, streamlining their financial operations, and providing innovative solutions to support their goal.

Case Study Visual

Business Challenges

The Bank's Liquidity department, dedicated to growing float, faced challenges in scaling its business efficiently while managing costs and reducing risks. They also needed to address customer-specific complexities and adapt to unpredictable volume increases, making automation essential for maintaining performance and reliability.

Engagement with finhub.ai

The Bank was particularly drawn to finhub.ai platform's ability to handle complex operations, such as waterfall transactions, a standout feature. Automated integration with their core banking system enabled seamless operations and effective budget tracking. After evaluating their internal efforts against finhub.ai, they recognised the value and cost efficiency of our expertise.

Solution Implementation

DataNimbus deployed finhub.ai Trust, a comprehensive escrow automation solution, to address the bank's operational challenges. finhub.ai, featuring an API-first architecture, automated all payment journeys in digital banking for e-commerce and escrow payouts.

The implementation process was thorough and collaborative. The Bank managed project execution and supported integration, while finhub.ai handled deployment, test support, production cutover, and training. All capabilities were delivered within a single quarter.

Value Creation

• Increased revenue through float and fee
• Accelerated speed-to-market
• Grew liabilities balance
• Established a new revenue stream Payouts-as-a-Service (PaaS)
• Enhanced ability to offer customized solutions

Success Metrics

8x
Increase in liabilities balance
10x
Growth in revenue
~5%
Contribution of new revenue stream to the overall revenue, for the Escrow & Account Bank division

Get Started with finhub.ai

Share your current workflows or challenges and our team will walk you through how finhub.ai can improve your financial operations.